When you contact us about products by email, web form or instant messaging, we record the details you choose to give us, usually your name, company, phone number, email address, destination country and the specific requirement.
The information is used only to answer enquiries, send product literature and quotations, handle orders and after-sales support, and to improve the website and product catalogue where lawful. We keep it only for as long as the purpose requires.
This site uses essential cookies to maintain sessions and the cart, and anonymous traffic statistics to understand which pages are popular. We do not use advertising cookies and we do not sell browsing behaviour to third parties.
Your information is stored on servers needed to deliver the service, located in China. To ship equipment to or serve you in your region, part of the information must be processed by recipients in China. We transfer only the minimum fields required for the service, over encrypted channels.
You may ask us at any time to provide, correct or delete your personal information, and you may withdraw a previous authorisation. We normally handle requests within 15 working days. To exercise these rights, write to hello@yachuhao.com and quote your order or enquiry number.
